nobeljili Privacy Policy

1Introduction

nobeljili ("nobeljili," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the nobeljili platform, accessible at nobeljili.org (the "Platform"). This Privacy Policy describes how we collect, use, store, share, and protect your personal information in connection with your use of the Platform.

This Privacy Policy is prepared in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines. It applies to all personal data collected from players, visitors, and any other individuals who interact with the nobeljili Platform.

By registering an account, accessing the Platform, or otherwise providing your personal data to nobeljili, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

2Personal Data We Collect

nobeljili collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the Platform. The categories of personal data we collect include:

Data You Provide Directly. Most personal data is collected directly from you when you register an account, complete KYC verification, make a deposit or withdrawal, contact customer support, or participate in promotions.

Data Collected Automatically. When you access the nobeljili Platform, we automatically collect certain technical and usage data through cookies, log files, and similar tracking technologies. See Section 6 for more details on cookies.

Data from Third Parties. We may receive personal data about you from third-party identity verification providers, payment processors (such as GCash and PayMaya), and fraud prevention services, where necessary to verify your identity or process transactions.

3How We Use Your Personal Data

nobeljili uses your personal data for the following purposes:

• Account Management: To create, maintain, and manage your nobeljili account, including verifying your identity and age (21+ requirement) during registration and at any subsequent time.
• Service Delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other approved payment methods, and deliver the core features of the nobeljili Platform.
• KYC & Compliance: To fulfill our obligations under Philippine anti-money laundering (AML) laws, PAGCOR guidelines, and the Data Privacy Act, including verifying your identity and monitoring transactions for suspicious activity.
• Customer Support: To respond to your inquiries, resolve disputes, and provide technical assistance through our 24/7 support channels.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce deposit limits and self-exclusion requests, and provide responsible gaming tools and resources.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Communications: To send you transactional notifications (deposit confirmations, withdrawal updates), account security alerts, and — where you have opted in — promotional communications about nobeljili offers and new games.
• Platform Improvement: To analyze usage patterns, conduct internal research, and improve the features, performance, and user experience of the nobeljili Platform.
• Legal Obligations: To comply with applicable Philippine laws, court orders, regulatory requirements, and lawful requests from government authorities.

nobeljili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or as otherwise permitted by applicable law.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, nobeljili processes your personal data on the following legal bases:

• Consent: Where you have given your explicit consent to the processing of your personal data for a specific purpose, such as receiving marketing communications or participating in optional features.
• Contractual Necessity: Where processing is necessary to perform our contract with you — specifically, to provide the nobeljili gaming services you have registered for and to process your financial transactions.
• Legal Obligation: Where processing is required to comply with a legal obligation applicable to nobeljili, including AML regulations, PAGCOR requirements, and tax reporting obligations under Philippine law.
• Legitimate Interests: Where processing is necessary for nobeljili's legitimate business interests, such as fraud prevention, platform security, and improving our services, provided these interests are not overridden by your rights and interests.

5Data Sharing & Disclosure

nobeljili does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, UnionBank, and other approved payment service providers, for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and identity verification services used to verify your identity and age in compliance with Philippine regulations.
• Game Providers: Licensed game software providers whose games are available on the nobeljili Platform. These providers may receive limited technical data necessary to deliver their games.
• IT & Security Service Providers: Cloud hosting, cybersecurity, and fraud detection service providers who assist nobeljili in operating and securing the Platform.
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other Philippine government authorities, where required by law or regulation.
• Law Enforcement: Philippine law enforcement agencies, where nobeljili is legally required to disclose personal data in connection with a criminal investigation or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by nobeljili, subject to strict confidentiality obligations.

All third parties with whom nobeljili shares personal data are required to handle that data in accordance with applicable Philippine data protection laws and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

6Cookies & Tracking Technologies

nobeljili uses cookies and similar tracking technologies to enhance your experience on the Platform, maintain session security, and gather analytics data. A cookie is a small text file placed on your device when you visit the nobeljili website.

Types of Cookies We Use:

• Essential Cookies: Strictly necessary for the Platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
• Functional Cookies: Remember your preferences (such as language settings and display options) to provide a more personalized experience on nobeljili.
• Analytics Cookies: Help us understand how players use the nobeljili Platform, which pages are visited most, and where errors occur. This data is aggregated and anonymized and is used solely to improve the Platform.
• Security Cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and other security threats to your nobeljili account.

Managing Cookies. You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a new cookie is set. Please note that disabling essential cookies may affect the functionality of the nobeljili Platform and prevent you from accessing certain features, including your account.

By continuing to use the nobeljili Platform after being presented with our cookie notice, you consent to our use of cookies as described in this section.

7Data Security

nobeljili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:

• SSL/TLS Encryption: All data transmitted between your device and the nobeljili Platform is encrypted using industry-standard SSL/TLS protocols, ensuring that your personal and financial information cannot be intercepted in transit.
• Data Encryption at Rest: Sensitive personal data stored in nobeljili's systems, including financial data and identity documents, is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data within nobeljili is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and undergo regular data protection training.
• Two-Factor Authentication: nobeljili supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security beyond your password.
• Regular Security Audits: nobeljili's systems and infrastructure are subject to regular security assessments, penetration testing, and vulnerability scans conducted by qualified security professionals.
• Incident Response: nobeljili maintains a documented data breach response plan. In the event of a security incident affecting your personal data, we will notify you and the National Privacy Commission within the timeframes required by the Data Privacy Act.

While nobeljili takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are also responsible for maintaining the security of your nobeljili account credentials. Please use a strong, unique password and enable 2FA where available.

8Data Retention

nobeljili retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, to comply with our legal obligations under Philippine law, and to resolve disputes or enforce our agreements. The following general retention periods apply:

• Account Data: Retained for the duration of your active account relationship with nobeljili, plus a minimum of five (5) years following account closure, as required by Philippine AML regulations.
• Transaction Records: Financial transaction records are retained for a minimum of five (5) years from the date of the transaction, in compliance with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) and its amendments.
• KYC Documents: Identity verification documents are retained for a minimum of five (5) years following the end of the business relationship, or longer if required by applicable law or regulatory guidance.
• Customer Support Records: Communications with our support team are retained for three (3) years from the date of the interaction, for quality assurance and dispute resolution purposes.
• Technical & Usage Data: Anonymized analytics data may be retained indefinitely. Non-anonymized technical data is retained for up to twelve (12) months.

When personal data is no longer required for the purposes for which it was collected and no legal retention obligation applies, nobeljili will securely delete or anonymize that data in accordance with our internal data disposal procedures.

9Your Data Privacy Rights

Under the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), you have the following rights with respect to your personal data held by nobeljili:

• Right to Be Informed: You have the right to be informed about how your personal data is being collected and processed. This Privacy Policy fulfills that obligation.
• Right of Access: You have the right to request a copy of the personal data nobeljili holds about you, along with information about how it is being used.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update basic account information directly through your nobeljili account settings.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis, or where your data is used for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact nobeljili's Data Protection Officer using the contact details provided in Section 13. We will respond to all verified data subject requests within fifteen (15) business days, as required by the Data Privacy Act.

10Children's Privacy

The nobeljili Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. nobeljili does not knowingly collect personal data from individuals under the age of 21.

If nobeljili becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. Any funds held in an underage account will be handled in accordance with applicable Philippine law and regulatory guidance.

If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to nobeljili, please contact us immediately at the details provided in Section 13 so that we can take appropriate action.

nobeljili employs age verification procedures at registration and may request additional documentary proof of age at any time. We take our responsibility to prevent underage gambling extremely seriously and invest in robust age verification technology to uphold this commitment.

11International Data Transfers

nobeljili primarily stores and processes personal data within the Republic of the Philippines. However, in certain circumstances, your personal data may be transferred to, stored in, or processed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.

Where such international transfers occur, nobeljili ensures that appropriate safeguards are in place to protect your personal data in accordance with the requirements of the Philippine Data Privacy Act. These safeguards may include:

• Contractual clauses requiring the recipient to protect personal data to the same standard as required under Philippine law.
• Transfers to countries or organizations that have been recognized as providing an adequate level of data protection.
• Binding corporate rules or other approved transfer mechanisms where applicable.

By using the nobeljili Platform and providing your personal data, you acknowledge and consent to the transfer of your data as described in this section, subject to the safeguards outlined above.

12Updates to This Privacy Policy

nobeljili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The "Last Updated" date at the top of this page will always reflect the date of the most recent revision. We encourage you to review this Privacy Policy periodically to stay informed about how nobeljili protects your personal data.

Your continued use of the nobeljili Platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you must stop using the Platform and may request account closure in accordance with our Terms & Conditions.

13Contact Us & Data Protection Officer

nobeljili has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us through the following channels:

• Data Protection Officer: [email protected]
• General Support: [email protected]
• Live Chat: Available 24/7 directly on the nobeljili Platform.
• Response Time: We aim to respond to all privacy-related inquiries within fifteen (15) business days.

If you are not satisfied with nobeljili's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. The NPC can be reached through their official government channels.